Agents

Agent Roles
Role
Used for
Notes
What to Check Before a Scan
Common Agent Issues
Symptom
Check
Last updated
The Agents page shows execution workers connected to the deployment. An agent is not an AI agent. It is a deployed runtime that receives jobs, executes tools, and reports results.

SANDBOX
External browser work: crawling, browser-session recording, authenticated replay, web testing.
Needs browser dependencies and target network access.
CLOUD
External/cloud-side tasks such as OSINT and non-browser jobs.
Usually managed by the deployment.
AGENT
Internal discovery and internal assessment from inside your network.
Must be deployed where it can route to approved internal subnets.
The required role is connected.
The agent status is healthy.
Public and private IPs match the expected environment.
Internal agents show the expected subnets and interfaces.
Job capacity is sufficient for the scan window.
The agent host has network access to in-scope targets.
External scan cannot start
Confirm a SANDBOX runner is connected or managed capacity is available.
Browser session recording fails
Check SANDBOX status, browser access to target, WAF/bot blocking, and residential proxy setting.
Internal discovery shows no subnets
Check AGENT network interface data and route to your network.
PCE Intercept/Inveigh cannot start
Confirm the selected AGENT exposes interfaces and at least one interface is selected.
Internal jobs fail immediately
Check agent connectivity, endpoint protection allowlisting, outbound control-plane access, and local privileges.
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